What is Whistleblowing
The whistleblowing system is a system made for issues to be reported by an anonymous user. The user should still be unknown to give him/her the trust to report whatever he has. There is a screen for the admin with the whole issues sent by the anonymous user to be traced and replied by the admin directly to the case. The unknown user can follow up on the cases he has and replying updates of the case he added and replied by the admin.
WHO IS TARGETED
New Layout UX-UI
We used our 16 years of web application experience to enhance the UX and UI to be easier and smarter.
Social media look & feel
To maintain the ease of use and friendly look and feel we preferred the Social media look and feel to be easy for the whole system users as the system is designed to work with the whole staff not only the Admin users.
CloudSoft Apps will show you real-time charts and data to help you make your decision correctly in a suitable time and based on real data.
The Arabic language is important in the MEA & Gulf region so the system is completely localized to Arabic besides the English with an option to localize to the French and more languages if needed.
Mobile app Self-Serve Responsive
It was essential to design CloudSoft Apps with its new unique and smart design to be mobile responsive….. Now you can follow up your company anywhere, anytime,… Just from your own mobile phone.
CloudSoft5 Apps contain three main automatic notification types. System notifications, Email notifications, and SMS integrated notifications. These notifications are tailored based on each business needs urgent notifications. This option can be added and integrated.
Our applications are built to be integrated with any other applications or Databases. We believe that we are completing each other. For example, we can integrate Whistleblowing with CRM especially for the customer Whistleblowing to be attached to the customer’s profiles. Any type of integration is available to be analyzed and implemented.
The data is secured under RSA 256 data encryption with data masking in Database.
No monitoring No tracking
The most important point in Whistleblowing is to let the complaint issuer feel the full trust that he is not monitored. The system is tested to avoid any tracking to the users or the complaint issuer. You are safe to say what you want. Try using the system anywhere on any device we guarantee that no tracking by any means to your complaint.
Hidden complaint followup
The complaint issuer has the right to silently and hiddenly track his issues using username and password for each complaint to track it and know the results of it. Not only this but also we can give more replies to the same complaint with attachments to support investigators to reach the facts based on evidence.